In Germany you can contact our Service Engineers between 8am and 5pm on work days. If you send-in your instruments for service and repair we will first let you have a cost estimate and will only effect the service after your approval.
Your contact person in Germany for service inquiries:
Joachim Dürr
Phone: +49-7224-645-14
Fax: +49-7224-645-56
e-mail: joachim.duerr@burster.de
Our products are supplied with a user manual or, for sensors, installation instructions. These contain all the information you need to get the devices operating and to use them correctly.
If, contrary to expectation, problems do arise and you need to send your equipment to us for repair, please return it to the following address:
burster praezisionsmesstechnik gmbh & co kg
Customer Service Department
Talstr. 1 - 5
76593 Gernsbach
GERMANY
For inquiries or returns, please provide all relevant equipment data: we can answer your queries immediately if we have the exact model name and serial number.
Your contact person for handling repairs:
Daniela Häuptner
Phone: +49-7224-645-53
Fax: +49-7224-645-56
e-mail: service@burster.de
ON-SITE EITHER BY LOCAL REPRESENTATIVE OR BURSTER
In today's fast-moving working environment, we face daily pressures such as rapid product turnaround, tight deadlines and sharply reduced downtimes. One consequence is almost never having enough time to get to grips with the often unfamiliar and complex topic of process instrumentation and its use in the field. With many years of experience, plus first rate assistance from our service team and expert Application Engineers, we can provide system-integration support for our products, plus on-site commissioning, service and repair.
In countries where we cooperate with an International Sales Partner these services are effected in close collaboration with our representatives.
Please note that all services will be invoiced to you by corresponding service provider according to a beforehand delivered offer and in compliance with your order.
Your contact person in Germany is:
Joachim Dürr
Phone: +49-7224-645-14
Fax: +49-7224-645-56
e-mail: joachim.duerr@burster.de
As part of our dynamic growth strategy especially in export markets, we have opened ‘burster China ’ in Shanghai . Chinese companies are on the move to the forefront of technological develop- ment. The innovative and eco- nomical power remains unparalleled and we wish to take on the task to support our clients with our cutting-edge measure- ment solutions. The industrial branches we wish to target include Automotive, Automation, Special Machinery, Wire & Cable, Generators/Transformers/Motors, Electronics, Semiconductor/Solar, Chemical and Medical.
Find our international sales office here:
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